I was told it would take 2 - 7 days and today is 2/23/23, 41 days later, and after many emails and jumping through hoops I still haven't received it. And guess what? Voila, I was on the internet again. Yet, after my phone calls I decided just for laughs to uninstall the VPN. I had checked 3 or 4 times to be certain the VPN wasn't on, and that's what it said each time. So I spent an hour and a half on a couple of phone calls with my cable company and we couldn't figure out the problem, so an appointment was made for a tech to come to my house. The final straw was when I got kicked off the internet and the VPN shut itself off and no matter what I did I couldn't get back on the internet. Sometimes it would kick me off the internet while I was in the middle of something. Sometimes it would turn itself off without me even knowing.
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